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Privacy Policy

Last updated: January 1, 2025

Introduction

Fairfield Peak Roofing ("we," "us," or "our") respects the privacy of our visitors and customers. This Privacy Policy describes how we collect, use, disclose, and protect information that applies to our website at lancasterohioroofers.com and the services we provide.

Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

  • Fill out a contact or estimate request form (name, email, phone number, address, project details)
  • Call us directly
  • Send us an email
  • Sign a service agreement

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and general location data
  • Browser type and version
  • Operating system
  • Pages visited and time spent on each page
  • Referring website or search terms
  • Device type (desktop, mobile, tablet)

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide estimates
  • Schedule and perform roofing services
  • Communicate with you about your project
  • Improve our website and customer experience
  • Send relevant information about our services (with your consent)
  • Comply with legal obligations

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

  • Service providers who assist us in operating our business (e.g., website hosting, analytics)
  • Insurance companies when assisting with your insurance claim (only with your permission)
  • Legal authorities when required by law or to protect our rights

Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings. We may use Google Analytics or similar services to understand how visitors interact with our website.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any third-party websites you visit.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: